Remote Management and Monitoring
According to Forbes, 99.9% of US companies are in the small business category. Your business, along with millions of others, helps power the global economy, but here’s the problem. You want to stay competitive but running a small business means working with fewer personnel and tighter resources than your larger competitors. Finding bandwidth for IT maintenance and critical cybersecurity tasks is challenging. Maybe it’s time to hand over your IT management and security to a trusted technology support provider.
You’ve got an ever-growing technology footprint. All these devices and systems must be managed, monitored, updated, and secured. Our team provides companies like yours with a group of standardized IT Support Essentials specifically chosen to meet the needs of the small to mid-size company. We’ll do your day-today business technology maintenance and cybersecurity tasks, helping you get the most out of your tech investment.
When it comes to IT management, you have a few options. But the option that provides you with the best IT coverage is to hire our team to provide your IT Support Essentials. We offer the IT care you need to help keep your systems running reliably.
The benefits of baseline IT management and maintenance:
- Reduced Downtime - IT systems are less likely to experience unplanned downtime when they're regularly monitored and maintained.
- Improved Security - Regular maintenance can help identify and fix security vulnerabilities before they're exploited.
- Increased Productivity - Well-maintained IT systems are more reliable and user-friendly, resulting in increased productivity for users.
- Better Decision Making - With up-to-date information on IT assets and performance, business leaders can make more informed decisions about where to allocate resources.
What’s included in Remote Monitoring and Management (RMM)
- Advanced Performance Monitoring
- Network Device Monitoring and Management
- Routine Server and Desktop Maintenance
- Key Application Maintenance and Management
- Device Optimization
- Software License and Hardware Asset Management
- Patch Management - Windows and Third Party
- Secure Remote Access with MFA
- Mail Filtering and Protection (Optional Add-on)
- Backup – Workstation (Optional Add-on)
- Backup - Server (Optional Add-on)
- Backup - M365 (Optional Add-On)
- Endpoint Detection and Response (EDR) (Optional Add-on)
For more information on how our RMM Services can improve the productivity and security of your business’ IT systems, contact us.
Five Benefits of Managed IT Services